NipponPolls - Terms of Use

These Terms of Use (this “Agreement”) describe the terms and conditions applicable to your use of DataXing Digital Digital Services through NipponPolls, a consumer opinion panel and market research platform operated by DataXing Digital Digital.

Please read this Agreement carefully and review it periodically for updates. If you have any questions that our Frequently Asked Questions cannot answer, please contact our Support Team. If you do not agree to this Agreement, you must not use our website or Services.

DataXing Digital reserves the right to modify, amend, add to, or remove portions of this Agreement at any time at its sole discretion. Your continued use of the Site or Services following any changes constitutes acceptance of the revised Agreement.

1. User Agreement Acceptance

This Agreement governs your access to and use of the Websites and Apps and all services provided through NipponPolls, including panel membership, surveys, rewards, communications, and related research activities (collectively, the “Services”).

By registering as a Member and providing your consent during the registration process, you acknowledge that you have read, understood, and agree to be legally bound by this Agreement.

1.2 Changes to These Terms

DataXing Digital Digital reserves the right to modify, amend, add, or remove portions of these Terms at its discretion. Where material changes occur, reasonable advance notice will be provided through email, account notifications, or the Website.

Your continued participation in NipponPolls or use of the Services after such changes take effect constitutes your acceptance of the updated Terms.

2. Services

The Services allow eligible individuals to register for the NipponPolls user panel (the “Panel”) and to participate in surveys, studies, and other market research activities.

Participation in any activity is voluntary and subject to availability, qualification criteria, and compliance with this Agreement. DataXing Digital does not guarantee any minimum number of survey invitations, frequency of participation, or level of rewards.

DataXing Digital Digital’s decisions regarding prize allocation are final.

3. Rewards, Points & Account Status

NipponPolls may offer incentives in the form of points (“Points”) or other reward types for authorised participation, in accordance with applicable NipponPolls Rewards Program Terms.

Points are credited only for participation approved by DataXing Digital Digital or its partners. Points have no monetary value unless expressly stated, are non-transferable, and may not be sold, pooled, exchanged, or bartered.

Active Status

Your account is considered Active if you participate in at least one authorised activity:

  • Within thirty (30) days of initial registration; or
  • Within any rolling ninety (90)-day period thereafter.

Dormant Accounts

If you do not participate in any NipponPolls activity for a continuous period of twelve (12) months, your account may be classified as Dormant.

Dormant accounts may be suspended or terminated without notice. Any unredeemed Points or Rewards may be forfeited. DataXing Digital has no obligation to notify you prior to designating an account as Dormant.

4. Suspension & Cancellation of Account

DataXing Digital may suspend or terminate your account if:

  • You fail to meet participation or activity requirements;
  • You provide false, inaccurate, incomplete, or inconsistent information;
  • You engage in anti-social forces, unlawful activities, or prohibited conduct;
  • You attempt to manipulate surveys, rewards, or systems;
  • You breach this Agreement or applicable law.

If you believe your account was incorrectly suspended or closed, you must contact Support within sixty (60) days of the alleged error, providing full details and any supporting evidence. DataXing Digital will review the matter and notify you of its decision within a reasonable timeframe. All decisions are final.

You may cancel your account at any time through your account settings or by contacting Support. Upon cancellation or termination, your access to the Services will cease and all unredeemed Points will be forfeited.

5. Eligibility Requirements

The Services may be used only by individuals who are at least 18 years of age, in line with applicable standards for participation in market research in Japan. The Services are not intended for minors.

By using the Services, you represent and warrant that you meet the eligibility requirements and will comply with this Agreement.

6. Service Fees

There is currently no fee to participate in the Services. DataXing Digital reserves the right to introduce fees for participation or access to certain Services, subject to updating this Agreement.

7. Participation Requirements & Conduct

Your participation is conditional upon compliance with this Agreement and all applicable policies issued by DataXing Digital.

DataXing Digital may invalidate participation, deny rewards, suspend or terminate accounts, or restrict access if it determines, in its sole discretion, that you have engaged in non-compliance, fraud, abuse, or inappropriate activity.

Confidentiality

Survey content may contain confidential or proprietary information. You agree not to disclose, reproduce, or misuse such information for any purpose outside your participation in the Services.

Registration Information

You must provide accurate, current, and complete registration information and keep it updated at all times.

Multiple Accounts

Only one account per individual is permitted. Multiple accounts may result in immediate termination and forfeiture of Points.

Good-Faith Participation

You agree to participate honestly and not submit false, misleading, statistically improbable, or inconsistent responses.

Survey Integrity

You must not submit multiple responses to the same survey, use automated tools, or otherwise attempt to manipulate survey outcomes.

Communications

All communications with Support or DataXing Digital personnel must be respectful and appropriate.

8. Prize Draws & Promotions

NipponPolls may offer prize draws, sweepstakes, or promotional activities from time to time. Each such activity will be governed by its own specific terms and conditions.

Participation is voluntary, eligibility-based, and winning is not guaranteed. DataXing Digital Digital’s decisions regarding prize allocation are final.

9. Referral Links

NipponPolls may provide referral links allowing Members to invite others to join the Panel.

You must not misrepresent NipponPolls, DataXing Digital, or the Services when making referrals. Any misuse of referral mechanisms may result in forfeiture of referral rewards and termination of your account.

10. User Content

Any responses, feedback, or content you submit (“User Content”) are your sole responsibility.

By submitting User Content, you grant DataXing Digital a non-exclusive, royalty-free, perpetual, irrevocable, worldwide, and fully sublicensable licence to use, reproduce, modify, analyse, aggregate, publish, and display such content for research and business purposes without compensation.

User Content represents the views of individual users only and does not represent the views of DataXing Digital or NipponPolls.

11. Intellectual Property

All content, software, systems, trademarks, and materials associated with NipponPolls are the property of DataXing Digital or its licensors and are protected by applicable intellectual property laws.

You are granted a limited, revocable, non-transferable, non-exclusive licence to access the Services for personal, non-commercial use only.

12. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis. DataXing Digital disclaims all warranties, express or implied, including availability, accuracy, fitness for a particular purpose, and uninterrupted operation.

13. Limitation of Liability

To the fullest extent permitted by law, DataXing Digital shall not be liable for any indirect, incidental, consequential, or punitive damages.

Any liability shall not exceed the retail value of the applicable unredeemed reward giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless DataXing Digital from any claims, losses, damages, or expenses arising from your use of the Services, User Content, or breach of this Agreement.

15. Third-Party Content

The Services may include links to third-party websites or content. DataXing Digital does not control, endorse, or assume responsibility for third-party content.

16. Privacy & Data Protection (Japan)

Personal data is collected, used, disclosed, and processed in accordance with the Act on the Protection of Personal Information (APPI) of Japan, as described in the NipponPolls Privacy Policy.

Personal data may be processed or stored outside Japan where appropriate safeguards are in place in accordance with applicable laws and regulations.

You have the right to request access to, correction of, or deletion of your personal data, and to request suspension of its use, in accordance with applicable Japanese data protection laws.

17. Essential Communications

Receiving emails and electronic notifications from NipponPolls is an essential condition of membership. These communications may include survey invitations, account notices, and service updates.

If you opt out of such communications, DataXing Digital may suspend or terminate your membership.

18. Assignment

DataXing Digital may assign or transfer its rights and obligations under this Agreement to another entity, including in connection with a merger, acquisition, or restructuring. You may not transfer your rights without DataXing Digital’s prior written consent.

19. Language

These Terms may be provided in Japanese and English for convenience. In the event of any inconsistency, the Japanese-language version may prevail where required under applicable law.

20. General Provisions

  • Electronic Communications: You consent to receiving notices electronically.
  • Severability: Invalid provisions do not affect the remainder of the Agreement.
  • Entire Agreement: This Agreement constitutes the entire agreement between you and DataXing Digital regarding the Services.
  • Survival: Clauses intended to survive termination shall remain in effect.

21. Governing Law & Jurisdiction

This Agreement and any dispute arising out of or in connection with it shall be governed by and construed in accordance with the laws of Japan.

Any disputes related to these Terms shall fall under the exclusive jurisdiction of the Tokyo District Court as the court of first instance, and all proceedings shall be conducted in the Japanese or English language, as applicable.

Contacting DataXing Digital

For questions or concerns regarding this Agreement or the Services, please refer to the Contact Us section on the NipponPolls website.